Jul 31 2012
J.D. Power and Associates announces 2012 study results
Hilton Garden Inn Awarded Highest Ranking by J.D. Power and Associates
Hilton Garden Inn has been honored with the highest ranking in the Upscale Segment of the J.D. Power and Associates 2012 North America Hotel Guest Satisfaction Index StudySM!
The study measures overall hotel guest satisfaction across seven different hotel segments. Seven key measures are examined within each segment to determine overall satisfaction: reservations; check-in/check-out; guest room; food and beverage; hotel services; hotel facilities; and costs and fees.